Tag Archives: Software

ING-backed Komgo raises CHF26 million (€23.7 million) in funding round

Ing Ventures
31 May 2021  3 min read  Listen

ING-backed software company Komgo has raised CHF26 million (€23.7 million) in its third funding round from a consortium of investors including ING Ventures.

Komgo digitalises trade finance with a platform that automates finance transactions, allowing banks, traders and other participants to transact in a secure environment.

“We are very proud of the achievements of Komgo and see the initiative as a great example of the commodity trade finance community coming together to drive digital transformation,” said Annerie Vreugdenhil, head of ING Neo, the bank’s innovation unit.

Spurred by surging demand for digital services during the pandemic, Komgo has seen a 50 percent increase in trade finance transactions on its platform and a 65 percent increase in clients in the past year.

Komgo will use the funds to accelerate its expansion strategy and invest in customer success teams, which will enable the company to support clients worldwide. The funds will also be used to refine Komgo’s products and trade finance applications, such as borrowing base facilities, contract renewals, stock reconciliation and secure digital documents.

“By supporting our clients in adopting Komgo, we can serve them better. Working with Komgo enables us to increase transactional security, strengthen audit and compliance capabilities and reduce fraud across the value chain,” said Maarten Koning, global head of Trade and Commodity Finance at ING.

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Bloomerang Appoints Three New Members to its Board of Directors

JMI Equity

Additions bolster fundraising and people expertise

INDIANAPOLIS, May 27, 2021 /PRNewswire/ — Bloomerang, the donor management software provider to thousands of nonprofits, today announced the appointment of three new members to its board of directors.

Natalye Paquin and Pamela Perry have joined as Board Members. Kishshana Palmer, CFRE has joined as a Board Advisor.

“We are so excited to add voices and perspectives to the board that represent the two most valuable stakeholders to our business: professional fundraisers and our employees,” said Ross Hendrickson, CEO of Bloomerang. “Natalye and Kishshana were called to serve due to their extensive nonprofit backgrounds, and Pam to help make us a best place to work.”

Natalye Paquin currently serves as the President and Chief Executive Officer of the Points of Light Foundation, the largest nonprofit in the world dedicated to volunteerism and community service. Founded in 1990 by President George H.W. Bush as an independent, nonpartisan, nonprofit organization to encourage and empower the spirit of service, Points of Light works with affiliate organizations throughout the United States and in more than 30 countries around the world. Natalye has more than 10 years experience as a Corporate Board Director of two regional banks, and has served in senior executive roles in the public sector, including as an attorney and legal advisor.

Pamela Perry currently serves as CEO of HR Equity Inc., a strategic human resources organization focused on building value for private and venture capital-backed tech companies. An HR veteran, she previously served as Chief People Officer for automotiveMastermind Inc. and Kareo.

Kishshana Palmer, CFRE is an international speaker, trainer, and coach with a 20+ year background in fundraising, marketing, and talent management who helps leaders create high performing teams. She is the founder of The Rooted Collaborative — a global community focused on the growth and development of women leaders of color in the social sector. She’s the host of the podcast “Let’s Take This Offline”, an adjunct professor at Baruch College, a Certified Fundraising Executive (CFRE), a BoardSource Certified Governance Trainer (CGT), A Gallup Certified Strengths Coach and an AFP Master Trainer.

“By adding Natalye, Pam and Kishshana, Bloomerang now has a board that more accurately represents our customers, as well as a board that will help us better serve our customers so that they can make an even bigger impact on the world,” said Jay Love, Co-Founder of Bloomerang.

The three new members join Larry Contrella, Principal at JMI Equity, David Greenberg, General Partner at JMI Equity, Vinny Prajka, Partner at JMI Equity, Jay Love, Co-Founder of Bloomerang, and current Bloomerang CEO Ross Hendrickson.

The announcement builds on a strong year of momentum for the company. Last January Bloomerang announced their acquisition of Kindful, a nonprofit software platform known for its best-in-class third party application integrations and online fundraising tools. With a combined customer base in the tens of thousands, both the Bloomerang and Kindful products maintain stellar customer satisfaction ratings on the leading peer review websites.

About Bloomerang
Indianapolis-based Bloomerang is a cloud-based donor management software tool designed to help nonprofits reach, engage and retain the advocates they depend on to achieve their vision for a better world. For more information about Bloomerang, visit: https://bloomerang.co

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Nordic Capital invests further in fast-growing ArisGlobal, a leading provider of Cloud Software for the Life Sciences Industry

Nordic Capital
  • As a leading healthcare and technology investor and committed owner, Nordic Capital will further support and accelerate ArisGlobal’s growth in new product domains 
  • ArisGlobal has over recent years experienced significant growth and has almost doubled its profit since Nordic Capital’s acquisition in 2019

Nordic Capital, a leading private equity investor with a resolute commitment to creating stronger, sustainable businesses, today announced its further investment in ArisGlobal, by acquiring an additional shareholding from the founding Abbhi family. The transaction follows Nordic Capital’s initial investment in ArisGlobal, a leading provider of innovative software-as-a-service (SaaS) solutions for the life sciences industry in 2019 and subsequent years of significant growth for the Miami-based company. Drawing on its deep understanding of both the healthcare and technology sectors, Nordic Capital will continue to support ArisGlobal’s growth, with further investment into research and development, cognitive computing, global delivery and commercial operations.

ArisGlobal is pioneering innovations to elevate life sciences and benefit humankind. The Company is on a mission to build an intuitive, intelligent, and unified software platform that enables the world’s best life sciences companies to bring safer products to market more quickly. Currently, more than 300 life sciences companies and government health authorities, including 30 of the top 50 global biopharmaceutical companies and the FDA, rely on ArisGlobal’s solutions to maintain regulatory compliance, manage and mitigate risk, and improve operational efficiency across the life sciences product lifecycle.

With this further commitment from Nordic Capital, ArisGlobal will prioritize innovation and automation within its Clinical Development and Regulatory Affairs portfolios, with significant investments made across talent, technology, and customer experience. The funding will also fuel advancements to ArisGlobal’s market-leading capabilities in Drug Safety and Medical Affairs, where the Company has been recognized for being first in the industry to deliver cloud applications powered by cognitive computing.

“This is an exciting day in the history of ArisGlobal,” said Sankesh Abbhi, President and CEO of ArisGlobal. “Since we began our partnership with Nordic Capital in 2019, we have shared a common vision for the future of the life sciences industry and I am proud to say that we have made great strides working together to realize that vision. We are committed to continuing to build intuitive, intelligent, and unified life sciences software that fundamentally transforms global health and improves the lives of patients. I have never been more enthusiastic and optimistic about our future.”

Following the transaction, Sankesh Abbhi will, as President and CEO, remain a minority owner in ArisGlobal.

“We are excited about the opportunity for Nordic Capital to show further commitment to ArisGlobal and support the growth and development of the company in partnership with the management team. ArisGlobal is transforming how most successful life sciences companies handle drug safety, clinical development, regulatory compliance, and medical affairs and this investment will further accelerate ArisGlobal’s growth in new product domains,” says Daniel Berglund, Partner, Nordic Capital Advisors and Member of ArisGlobal’s Board of Directors.

Since inception in 1989, Nordic Capital has made 30 healthcare platform investments across Europe and North America and 19 investments in the Technology & Payments sector, supporting active value creation agendas to build industry winners. Recent investments in the US include ERT, a leading provider of high-quality patient safety and efficacy endpoint data collection solutions for use in clinical drug development, and Cytel, a global provider of clinical trial design SaaS software, biometric services and advanced analytics.

 

Press contacts:

Nordic Capital
Katarina Janerud, Communications Manager,
Nordic Capital Advisors
Tel: +46 8 440 50 50
e-mail: katarina.janerud@nordiccapital.com

 

ArisGlobal

Alberto Cantor, Associate Director, Corporate Marketing
Tel: +1-609-360-4042
e-mail: acantor@arisglobal.com


About ArisGlobal

ArisGlobal is transforming the way today’s most successful Life Sciences companies develop breakthroughs and bring new products to market. Our end-to-end drug development technology platform, LifeSphere®, integrates our proprietary Nava® cognitive computing engine to automate all core functions of the drug development lifecycle. Designed with deep expertise and a long-term perspective that spans more than 30 years, LifeSphere® is a unified platform that boosts efficiency, ensures compliance, delivers actionable insights, and lowers total cost of ownership through multi-tenant SaaS architecture. Headquartered in the United States, ArisGlobal has regional offices in Europe, India, Japan and China. For more updates, follow ArisGlobal on LinkedIn and Twitter.

 

About Nordic Capital

Nordic Capital is a leading private equity investor with a resolute commitment to creating stronger, sustainable businesses through operational improvement and transformative growth. Nordic Capital focuses on selected regions and sectors where it has deep experience and a long history. Focus sectors are Healthcare, Technology & Payments, Financial Services, and selectively, Industrial & Business Services. Key regions are Europe and globally for Healthcare and Technology & Payments investments. Since inception in 1989, Nordic Capital has invested more than EUR 17 billion in close to 120 investments. The most recent fund is Nordic Capital Fund X with EUR 6.1 billion in committed capital, principally provided by international institutional investors such as pension funds. Nordic Capital Advisors have local offices in Sweden, the UK, the US, Germany, Denmark, Finland and Norway. For further information about Nordic Capital, please visit www.nordiccapital.com.

“Nordic Capital” refers to any, or all, Nordic Capital branded funds and vehicles and associated entities. The general partners of Nordic Capital’s funds and vehicles are advised by several non-discretionary sub-advisory entities, any or all of which are referred to as “Nordic Capital Advisors”.

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Swarmia raises $8M Seed to help software development teams deal with data

Lifeline Ventures

Swarmia, a B2B SaaS company for software development teams dealing with data, has raised a €5.7 M Seed round and a previously unannounced 1M€ pre-seed round, taking its raise to €6.7M ($8M). The Seed round was led by Alven Capital and joined by Jigsaw VC, Irena Goldenberg, Alex Algard, Lars Fjeldsoe-Nielsen, Jonathan Benhamou and Romain Huet. Lifeline Ventures, the sole investor in a previously unannounced 1M€ pre-seed round, also participated. The cash wil be used to scale to the US.

Founder Otto Hilska is a serial entrepreneur who started Flowdock (team collaboration product, acquired by Rally Software) and was Smartly.io’s Chief Product Officer.

Hilska says many software development organizations could be much more successful if they had a “better visibility to their work and a systematic approach for continuous improvement”.

Swarmia integrates with development tools such as GitHub, Jira, Linear and various CI tools to “create a holistic view to the engineering teams’ inner workings.”

Competitors include Pluralsight Flow (raised $192.5M) and CodeClimate Velocity ($15M).

However, Hilska says: “We’re the only product in the market that’s actually used by developers themselves. We don’t build features for stalking individual developers, but rather focus on how the team can improve. We’ve built the product together with our pilot customers (with shared Slack channels and daily iteration) to make sure that it actually scales with them. Every team is different, and our product adapts to these different ways of working by letting teams define their Working Agreements. That leads to much better data quality, since we actually understand how the teams work – while competitors are happy to plot any incorrect data. Our Slack bot also helps teams drive the behavioral change when teams choose to adopt a working agreement.”

Thomas Cuvelier, Partner at Alven commented: “Software is eating the world but software engineering, the largest cost center of the modern organization, is still a black box. Swarmia solves a considerable pain point by bringing visibility to engineering work and helping executives make the right business decisions based on data rather than anecdotal evidence. What Otto and his team have achieved so far is impressive and they’re well on their way to drive better working habits for the world’s 27m developers.”

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Aurora Capital Partners Acquires Real Estate Software Solutions Provider Grace Hill

Aurora Capital

LOS ANGELES – May 4th, 2021 – Aurora Capital Partners (“Aurora”), a leading middle-market private equity firm, today announced that it has acquired Grace Hill (the “Company”), a leading provider of comprehensive talent performance and customer experience software-driven solutions for the real estate market, from investment funds managed by Stone Point Capital LLC (“Stone Point”).

Grace Hill provides the industry’s only talent and performance management solutions covering policies, training, and assessment. These solutions are designed to develop and retain top property management talent, to drive improved property performance, and to reduce operating risk.

“We are thrilled to partner with Dru Armstrong, Kendall Pretzer, and their team through the next phase of Grace Hill’s growth,” said Rob Fraser, Partner at Aurora. “The management team has created an integrated multi-product platform that sets the foundation for accelerated expansion going forward. As a true market leader with excellent stability characteristics and significant growth potential, Grace Hill is well-suited for Aurora’s buy, build, and partner strategy.”

“Aurora has an exceptional track record of partnering closely with management teams to accelerate growth prospects,” said Dru Armstrong, Chief Executive Officer of Grace Hill. “Over the past few years, in partnership with Stone Point, Grace Hill has been fortunate to continue to grow our business and build stronger partnerships with our customers. We look forward to leveraging Aurora’s deep expertise and hands-on experience to build upon our significant momentum.”

Headquartered in Greenville, South Carolina, the Company serves roughly 75% of leading multifamily property operators, affordable housing managers and commercial office owners and managers. More than 500,000 professionals and 1,700 companies nationwide rely on Grace Hill’s suite of solutions.

“Our mission is to help the multifamily and commercial real estate industries develop their talent base to elevate performance,” said Kendall Pretzer, Chief Operating Officer for Grace Hill. “Partnering with Aurora will allow us to further enhance our product offerings and better serve our existing and future customers.”

Aurora’s investment in Grace Hill follows its recently announced acquisition of Curtis Bay, and represents the fourth investment from Aurora Equity Partners VI, which was activated in September. Grace Hill is the latest Aurora portfolio company offering software-driven solutions, including additional platform investments in Zywave and FMG Suite in the past year.

William Blair acted as exclusive financial advisor to Grace Hill on the transaction. Baird acted as exclusive financial advisor to Aurora on the transaction.

About Aurora Capital Partners
Aurora Capital Partners is a leading private equity firm focused principally on control investments in middle-market companies with leading market positions, stable industry dynamics, attractive business model characteristics and actionable opportunities for growth in partnership with management. Aurora provides unique resources to its portfolio companies through its Strategy & Operations Program and its team of experienced operating advisors. Aurora’s investors include leading public and corporate pension funds, endowments and foundations active in private equity investing. For more information about Aurora Capital Partners, visit: www.auroracap.com.

About Grace Hill
Grace Hill provides technology-enabled talent performance solutions that help owners and operators of real estate properties increase property performance, reduce operating risk and grow top talent. Its industry-leading solutions covering policy, training, assessment, and data-driven insights are bolstered by years of real estate experience, in-depth service-level expertise and outstanding customer support. Today, more than 500,000 real estate professionals from more than 1,700 companies rely on talent performance solutions from Grace Hill. Visit us at gracehill.com or on LinkedIn.

Aurora Capital Partners
11611 San Vicente Boulevard, Suite 800
Los Angeles, California 90049
(310)-551-0101 | info@auroracap.com

Investment Opportunities
Scott Erickson
Head of Business Development
(310)-286-3556 | serickson@auroracap.com

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Alpine Acquires Outdoor Recreation Software Leader Aspira

Alpine

SAN FRANCISCO & DALLAS–(BUSINESS WIRE)–Alpine Investors (“Alpine”), a people-driven private equity firm committed to building enduring software and services companies, announced today it has acquired Aspira (the “Company”), a market-leading software provider for the outdoor recreation industry, from Vista Equity Partners. Alpine’s partnership will accelerate organic growth across Aspira’s business lines and provide capital for strategic acquisitions.

Headquartered in Dallas with eight offices worldwide, Aspira’s mission is to cultivate a connected world through shared outdoor experiences. It employs over one thousand team members and provides a comprehensive suite of software used to manage all aspects of outdoor recreation access, including reservation, registration, licensing, and day use entry for public agencies and private entities. Aspira’s enterprise solutions enable its clients to manage multiple mission-critical activities using one centralized platform. Through ReserveAmerica.com—a leading booking site for public and privately-owned campground reservations—Aspira directly connects consumers with outdoor recreation experiences.

Fraser Cameron will join Aspira as CEO, leveraging his deep experience leading passion community companies through rapid growth. Most recently serving as CEO of SmartPak Equine, Cameron brings a substantial history of operational, financial, and consumer subscription experience, including eight years leading the team at Velcro Companies in the roles of CEO and CFO. Further expanding the Aspira management team, Marlena Slowik and Graham Ballbach will assist in leading the Company during its next phase. Former CEO Mark Trivette and former President Seth Rosenberg will maintain leadership roles within the Company.

Cameron, Ballbach, and Slowik all join Aspira through Alpine’s CEO program which brings supplemental leadership to its portfolio companies.

“We are thrilled to welcome such a culturally-aligned and experienced leader in Fraser Cameron to the Aspira team,” said Trivette. “The Alpine team brings a wealth of knowledge and resources that will serve Aspira’s customers and team members exceptionally well throughout this next chapter of growth,” added Rosenberg.

“I am excited to work alongside the talented Aspira team to build upon the great work Mark and Seth have done in leading the business. Our first objective is to listen to our team and customers as we implement growth initiatives throughout all lines of business—including significant investments in technology, marketing, and customer support,” said Cameron.

“We’ve seen a surge of Americans seeking to explore the outdoors, especially over the past 12–18 months, and believe such growth will continue. Aspira has certainly benefitted from these market tailwinds, and we are delighted to partner with this dynamic Company—a true leader in an industry that brings so much joy to people by leveraging technology to connect them with nature,” said Billy Maguy, partner at Alpine. “We are committed to investing not just in the growth of the business, but also in the hardworking people who make it thrive.”

LionTree Advisors acted as exclusive financial advisor to Vista in the transaction, and Kirkland & Ellis LLP served as its legal counsel. Wilson Sonsini Goodrich & Rosati served as legal counsel to Alpine.

About Aspira

Aspira provides connected experiences for the outdoor recreation industry. Its comprehensive suite of reservation and licensing technology and service solutions support federal, state, provincial, privately-owned, and local government parks, campgrounds, and conservation agencies, conveniently connecting them with outdoor adventure seekers from around the world. Aspira is headquartered in Dallas, Texas, with eight offices worldwide. For more information, visit www.AspiraConnect.com.

About Alpine Investors

Alpine Investors is a people-driven private equity firm that is committed to building enduring companies by working with, learning from, and developing exceptional people. Alpine specializes in investments in middle-market companies in the software and services industries. Its PeopleFirst strategy includes a CEO-in-Residence program which allows Alpine to bring proven leadership to situations where additional or new management is needed post-transaction. Alpine is currently investing out of its $1 billion seventh fund. For more information, visit http://www.alpineinvestors.com.

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Guesty Raises $50M in Series D Funding

Apax
Following an unimaginable year in hospitality, the investment highlights the resilience and promise of alternative accommodation.

LOS ANGELES, April 27, 2021 – Guesty, the leading property management platform that automates and streamlines all complex operational needs accompanying short-term rental management, today announced it has raised $50M in Series D funding, led by the Apax Digital Fund with participation from the AMI Opportunities Fund, both advised by Apax Partners (“Apax”), and existing investors Viola Growth, Flashpoint, Vertex Ventures, Kingfisher Investment Advisors and La Maison Partners.

The round brings the company’s total funding to $110M, cementing its position as the highest-funded property management software fueling the alternative accommodation ecosystem, a competitive market in which small and large hospitality brands are increasingly relying on robust tech solutions to professionalize their operations in order to grow and scale.

“We are entering an exciting chapter in our company’s life cycle with short-term rentals having gone mainstream as a direct result of the pandemic, now catering to an increased user base that expects the comfort and privacy of a home coupled with hotel-like amenities,” said Amiad Soto, Co-Founder & CEO of Guesty. “US 2021 summer reservation volume alone is currently 282% higher compared to last year and 32% higher compared to pre-COVID, 2019 volume. These numbers highlight a bright future ahead, and Guesty is looking forward to being there every step of the way to support our customers and an industry that has shown resilience during an unimaginable year in which many had to quickly pivot and adjust their business models to stay afloat. We are coming out on the other side stronger, together as a community that believes in the evolution of travel.”

News of the round follows Guesty’s announcement earlier this month that it acquired fellow property management software and Y Combinator alum, MyVR, to expand the company’s already strong footprint in North America and bring more standardization to the space. Today, the company is also announcing it has acquired property management software, Your Porter. Both acquisitions will continue Guesty’s goal of powering hosting businesses of all sizes – ranging from small, family-run operations to enterprise-sized hospitality brands.

Guesty will use the investment and growing team to power a year of hypergrowth in key markets, enhance its product capabilities to serve diverse customer segments, onboard top-notch talent and ultimately, be a pillar of support for the entrepreneurs who have built businesses off the democratization of hospitality. The company will also continue to build out its Marketplace of third-party integration partners – from digital concierges to remote staff management systems to keyless entry solutions – in order to aid customers in providing “contact-free” guest experiences, all from within the Guesty dashboard.

“We are incredibly excited to partner with the team at Guesty to help accelerate their mission to bring sophisticated property management solutions to a rapidly shifting global ecosystem,” said Daniel O’Keefe, Managing Partner at Apax Digital, who will join Guesty’s Board of Directors. “Guesty is a stand-out player in a rapidly growing market,” added Dave Evans, Principal at Apax Digital. “Having just acquired MyVR and Your Porter, and given the company’s differentiated product offering, Guesty is now the logical platform to consolidate the market, working with hosting businesses of all sizes.”

With the understanding that travel would recover, Guesty kept busy over the last year, enhancing the platform’s functionalities to support more property types, including multi-unit listings and aparthotels. The company also focused on addressing consumer behavioral patterns that emerged as a result of the pandemic by opening up the platform to support extended stays of one month or longer.

Since graduating from Y Combinator in 2014, Guesty has continued to build a flexible, smart software in a fragmented market, providing customers in over 80 countries with an end-to-end solution in which they can manage their portfolio of properties across a variety of online travel platforms. Looking to the future, Guesty will continue to push collaboration and innovation in a dynamic ecosystem that is poised for success.

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Audax Private Equity Completes the Sale of Corsearch to Astorg

Audax Group

Audax Private Equity (“Audax”) today announced that it has successfully completed the sale of Corsearch to Astorg.

Corsearch provides innovative Brand Risk and Performance™ solutions to law firms and enterprise customers. Corsearch’s suite of software and services supports a brand owners’ creation and protection of intellectual property assets using innovative IP clearance tools and online brand protection including counterfeit and piracy solutions. Corsearch has more than 800 employees across Europe, North America and Asia and serves over 5,000 clients around the world including many of the world’s Fortune 100 companies.

Since being acquired by Audax in 2018, Corsearch has undergone a period of transformation, growth, and success:

Completed the carve-out from Wolters Kluwer, invested in new technology infrastructure and streamlined global operations
Completed eight add-on acquisitions globally which expanded the company’s product offerings, added new customers, and vertically integrated key functions
Invested in technology and research & development capabilities to support new product innovation
Tim Mack, Managing Director at Audax, said, “We’re incredibly proud of our partnership with the Corsearch team, their strategic transformation, and consistent customer focus. Over the course of our investment, Corsearch further expanded in online brand protection with cutting-edge solutions that are transforming how companies commercialize and protect their growth. We’re excited to retain a minority investment in Corsearch, and wish the team continued success with Astorg’s support.”

Tobias Hartmann, Chief Executive Officer of Corsearch, commented, “Audax has been an instrumental partner over the last three years, especially following Corsearch’s spin off from Wolters Kluwer into an independent, standalone company. The Audax team leveraged their deep investment expertise, global resources, and operational experience to accelerate our growth plans while enhancing our ability to meet the evolving needs of our global customer base. We thank them for their partnership and look forward to embarking on our next phase of growth with Astorg.”

Harris Williams & Goldman Sachs & Co. LLC served as financial advisors and Kirkland & Ellis served as legal advisor to Corsearch.

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Zoomin raises $52M to meet rapidly rising demand for its knowledge orchestration solutions

General Atlantic

Series C funding led by General Atlantic will enable Zoomin to provide an increasingly vital self-service product content experience to enterprises amid accelerated market growth

March 30, 2021

Zoomin Software, a leading provider of knowledge orchestration solutions, today announced that it has raised a $52M Series C round led by General Atlantic, a leading global growth equity firm, with participation from returning investors Bessemer Venture Partners, Salesforce Ventures and Viola Growth. The new investment follows the company’s last funding announcement only four months ago and comes as Zoomin is experiencing a surge in demand, with a growing number of enterprises recognizing the strategic value of product content.

Every enterprise creates massive amounts of product content – such as user guides, knowledge articles and community discussions – that help customers use products to their greatest potential. Zoomin is setting a new standard for product experiences by transforming this trove of content into intuitive self-service experiences for customers. Its platform continuously ingests evolving product information from all sources and delivers the most relevant, personalized product answers to each user, wherever they need it. This includes documentation sites, customer service portals, support communities, product applications and more.

Zoomin has been on a strong growth trajectory as a result of highly accelerated demand for its product content solutions. In 2020, the company more than doubled the number of new customers compared to 2019 and saw a surge in usage and adoption, with an over 300% increase in the volume of product content served through its platform. This reflects heightened demand for intuitive product content solutions as broader customer experience trends shift.

Customers increasingly desire to self-serve answers rather than rely on enterprise support teams, with customer adoption of digital support channels nearly doubling in 2020 and 60% of businesses expected to implement self-service portals within the next 12-18 months to cater to this demand. By empowering end-users to independently find information, Zoomin served over 55 million product answers worldwide last year alone. For many Zoomin enterprise customers, this improved user experience led to product content accounting for up to 70% of their overall web traffic. Data-driven insights yielded from these content interactions are able to drive important enterprise KPIs such as decreased support costs, increased customer retention and improved customer satisfaction.

“This investment attests to the increased demand among companies across industries – spanning hardware and software, financial services, healthcare and even fast-food – to provide a seamless, intuitive product content experience to their customers,” said Gal Oron, co-founder and CEO of Zoomin. “We look forward to further powering our go-to-market machine and to radically enhancing what is essentially the front-line of every company.”

Zoomin will use the new funds to further fuel its go-to-market strategy and to expand its product offering and analytics to a wider range of enterprise organizations, in order to meet the growing demand. Additionally, the new funding will enable Zoomin to increase market share in EMEA and expand into the APAC region.

“We are excited to be supporting Zoomin in this important step of their growth story through an investment that marks our third-ever partnership in the burgeoning Israeli tech market. At General Atlantic, we pride ourselves on identifying category builders and growth-oriented disruptors, and view Zoomin as a natural fit given those priorities,” said Alex Crisses, Managing Director, Global Head of New Investment Sourcing and Co-Head of Emerging Growth at General Atlantic.

“Having helped build the increasingly important field of knowledge orchestration from the ground up, Zoomin is providing much-needed value to large enterprises,” continued Gary Reiner, a current General Atlantic Operating Partner and previous GE Chief Information Officer. “We look forward to partnering with and supporting Zoomin as they continue to innovate the way that customers experience crucial enterprise product content.”

About Zoomin

Zoomin Software is a leading knowledge orchestration platform, empowering enterprise customers to independently use products to their greatest potential. Zoomin continuously ingests evolving product information from all siloed sources and delivers the most relevant, personalized product answers to each user, wherever they need it, within an intuitive, self-service experience. This radically improved product content experience deepens product usage, prevents frustration-driven churn and reduces burden on support. Using machine learning-powered analytics, Zoomin provides actionable insights that guide decision-making across the enterprise. Zoomin is backed by Bessemer Venture Partners, General Atlantic, Salesforce Ventures and Viola Growth, was named a 2020 Gartner Cool Vendor and is an official partner of Salesforce and ServiceNow. Founded by Gal Oron, Joe Gelb and Hannan Saltzman, Zoomin is headquartered in NYC, with offices in Tel Aviv and London. For more information visit www.zoominsoftware.com.

About General Atlantic

General Atlantic is a leading global growth equity firm providing capital and strategic support for growth companies. Established in 1980, General Atlantic combines a collaborative global approach, sector specific expertise, a long-term investment horizon, and a deep understanding of growth drivers to partner with great entrepreneurs and management teams to build market-leading businesses worldwide. General Atlantic has more than 175 investment professionals based in New York, Amsterdam, Beijing, Greenwich, Hong Kong, Jakarta, London, Mexico City, Mumbai, Munich, Palo Alto, São Paulo, Shanghai, and Singapore. For more information on General Atlantic, please visit the website: www.generalatlantic.com.

Media Contacts

Mary Armstrong & Emily Japlon
General Atlantic media@generalatlantic.com

Allison Grey
Headline Media +1-323-283-8176 allison@headline.media

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Sogelink and Geodesial Group join forces to create a European Construction Tech leader with the support of Keensight Capital

Keensight

Sogelink and Geodesial Group, two leading providers of software solutions for infrastructure, construction and property management professionals, announce their merger to establish a new European Construction Tech leader, supported by their common shareholder Keensight Capital, one of the leading private equity managers dedicated to pan-European Growth Buyout1 investments.

With around 300 employees across nine offices (in France, Hungary, and Canada), 34,000 clients and 130,000 users, the resulting Group will become a leading company for Construction Tech in Europe and is well positioned to join the top 10 French software companies.

The new Group will offer a unique combination of best-of-breed and mission-critical software solutions used to simplify and optimize complex business processes in the building, infrastructure and property management industry. It will become an undisputed leader in this market and will be uniquely positioned to leverage on long-term growth drivers such as the digitalization of construction, the BIM (Building Information Modeling) adoption, and increased regulations.

The new Group plans to accelerate its growth, with the ambition of becoming the Construction Tech leader in the European markets by:
– Developing R&D, innovation and commercial synergies to enrich offering for clients from all infrastructure, construction and property management ecosystems, including public agencies and local authorities;
– Boosting its international development, though organic expansion and build-up opportunities.
After having worked with the two management teams to make this merger possible, Keensight Capital will be putting its 20 years of cutting-edge expertise in Technology and its international network to help the Group strengthen its leadership position at a European level.
The new Group will be led by Fatima Berral as President of the new Group, CEO of Sogelink, and David Le Roux as Director General of the new Group, CEO of Geodesial Group.

Fatima Berral, President of the new Group and CEO of Sogelink, says: “For several years now, Sogelink and Geodesial had identified their complementarities. Today, thanks to the support of our common investor Keensight, we are all convinced that this is the perfect time for our two companies to combine forces to join the top 10 software companies in France and accelerate our international growth. With the merger, the Group enhances its know-how in terms of software and services development for its clients. We are thrilled to begin this new ambitious chapter, together with David and his talented team.” 1 Growth Buyout: investment in profitable, private companies experiencing strong growth, in minority or majority positions, with or without leverage, using a flexible approach tailored to the needs of individual entrepreneurs, in order to finance organic growth projects, acquisition strategies or provide historic shareholders with liquidity.

David Le Roux, Director General of the new Group and CEO of Geodesial Group, adds: “We are very enthusiastic about this merger with Sogelink, which stands as a pioneer and as the undisputed market leader. With this major step, Geodesial will be able to co-develop new solutions, especially in the mobile cloud, a fast-growing market. Our companies both being Construction Tech gems, the combination of our respective expertise and strengths will reinforce our leading position and our ability to seize market opportunities, with an objective of significantly increasing revenues abroad by 2025. I am very happy to gather our teams on the same digital platform as we all share the same vision to offer the best innovative solution and services to our clients.”
Jean-Michel Beghin, Managing Partner of Keensight Capital, concludes: “Over the past year, we have been working hand in hand with Fatima Berral and David Le Roux, two remarkable CEOs, on this combination to create the Construction Tech leader. We invested in Geodesial in September 2019 and in Sogelink in December of the same year. Each company has experienced a steady double-digit annual growth over the past years and has a high growth potential on its own. Today, the combination of these two success stories will accelerate the value creation for all stakeholders and paves the way for its international expansion.”
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About Sogelink
Founded in 2000, Sogelink provides software, cloud and mobile solutions for all players in the infrastructure, construction and property management ecosystem. All solutions are supported by a technological services platform, notably when it comes to exchanging very large flows of data.
With some 30 000 clients and more than 100,000 users, Sogelink aims to become the unrivalled expert in the collaborative, digital and smart management of data in 2D/3D/4D across its ecosystem.
www sogelink fr

About Geodesial
GEODESIAL group, with its subsidiaries Geomedia, Geomensura and Bloc in Bloc, develops and markets software in the trades of geomatics, studies of urban development and transport infrastructure. Thanks to a sustained strategy of R&D investments, GEODESIAL group offers business solutions in the office as well as on site (field software) with an innovative approach for BIM (Building Information Modeling) and CIM (City Information Modeling). Since 1993, the group has also been one of the first distributors of Autodesk’s AEC collection in France.
www geodesial com

About Keensight Capital
Keensight Capital, one of the leading European Growth Buyout firms, is committed to supporting entrepreneurs as they implement their growth strategies. For 20 years, Keensight Capital’s team of seasoned professionals has leveraged their knowledge of investment and growth industries to invest for the long term in profitable companies with high growth potential and revenues in the range of €10 million to €300 million. Drawing on its expertise in the Technology and Healthcare sectors, Keensight identifies the best investment opportunities in Europe and works closely with management teams to develop and achieve their strategic vision.
www keensightcapital com

Media Contacts
Keensight Capital
Anne de Bonnefon – abonnefon@keensightcapital.com- +33 1 83 79 87 37
Citigate Dewe Rogerson
Estelle Bleuze – estelle.bleuze@citigatedewerogerson.com – +33 6 82 65 44 36
Sogelink
La Nouvelle Agence
Maurine Cassin – sogelink@lanouvelle-agence.com- +33 (0)1 83 81 71 40

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